Contact & Redress

Last updated 2026

We're here to help and to handle complaints fairly, in line with the Internet Transactions Act (RA 11967).

Report a product, artisan, or review

Use the "Report" link on any product or review, or email reports@maangat.com. Our team reviews reports and may hide or remove content that violates our policies or the law.

Response times

We aim to acknowledge reports within 2 business days and to resolve clear violations promptly. Urgent safety issues are prioritized.

Data privacy

For privacy requests (access, export, deletion) contact our Data Protection Officer at privacy@maangat.com. See our Privacy Policy for your rights under the Data Privacy Act.

Business contact

General enquiries: hello@maangat.com.